Viking Wind scores high ranking in national customer satisfaction survey

The Danish Wind Turbine Owners’ Association has announced their annual 2017 survey about Danish turbine owner’s opinion on the service companies, which maintain their turbines and Viking Wind is ranked on the top five lists.

The survey includes 629 turbines and 11 service companies, the turbine owners were able to give a score between 1-5 with 5 as excellent and 1 as poor. Viking Wind’s total score is 4,1 which must be considered as highly satisfactory!

The owners were asked to voice and rank their opinion on a wide range of subjects as “the service quality” and “quality of repairs” to “technical knowledge” and “communication”.

In the area “quality of service and reparations”, Viking Wind scores a joined first ranking along with Per & Jørgen Therkildsen A/S with a score above 4; and in the area “the company’s technical knowledge/ the technician’s knowledge about your turbine”, Viking Wind comes in second.

The question if the turbine owner would recommend the company to others, Viking Wind comes in second with a ranking score at nearly 4.

Only remark about Viking Wind’s performance was a request for the company to email service reports subsequently. But as Viking Wind already attaches the service rapport to the invoice as a PDF file, the problem seems solved already.

Overall it is a very satisfactory result of the survey for Viking Wind, which we a naturally proud of.

You can see the complete survey on the The Danish Wind Turbine Owners’ Association’s website ( only in Danish)